Last updated: 11 May 2026
This Privacy Policy explains how WANO GAMES LIMITED LIABILITY COMPANY (“WANO GAMES LLC”, “WANO GAMES”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal data when you visit our website, create a B2B account, contact us, or submit a B2B quotation request or business inquiry through our website.
This Privacy Policy applies to our website:
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Company name: WANO GAMES LIMITED LIABILITY COMPANY
Vietnamese name: CÔNG TY TNHH WANO GAMES
Abbreviated name: WANO GAMES LLC
Enterprise registration number / Tax code: 0319257190
Registered address: 104 Lê Văn Sỹ, Phường Phú Nhuận, Thành phố Hồ Chí Minh, Việt Nam
English address: 104 Le Van Sy, Phu Nhuan Ward, Ho Chi Minh City, Viet Nam
Telephone: 0911 196 977
Email: Business-vn@wano-games.de
Website: https://wanogames.com
WANO GAMES LLC operates as a B2B supplier and distributor of trading card game accessories and related products.
Our website is intended for business customers, retailers, distributors, and other professional buyers. It is used for company information, B2B account registration, product information, and quotation requests.
The website does not currently provide direct online checkout, direct online payment, or automatic conclusion of sales contracts through the website.
We may collect the following types of personal data:
When you register for a B2B account, contact us, request access to product or wholesale information, or submit a quotation request, we may collect:
Full name
Company name
Business address
Email address
Phone number
Tax code or business registration information
Billing and delivery information
Login and account details
Quotation request details
Product inquiry details
Payment or invoicing-related business information
Messages, inquiries, and customer support communications
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time and date of visit
Referring website
Cookie and tracking information
Website usage and technical logs
Because our website is intended for B2B customers, we may collect and review business information to verify whether an applicant qualifies for access to business information, wholesale information, or quotation request features.
This may include company name, business address, tax code, business license information, retail store information, distribution information, or other documents that help us confirm your business status.
We use personal data for the following purposes:
To create and manage B2B customer accounts
To verify business customers before granting access to restricted B2B information
To provide access to product information, wholesale information, or quotation request features
To review and respond to B2B quotation requests and business inquiries
To check product availability and prepare commercial information
To prepare quotations, invoices, delivery information, and related business documents outside the website
To communicate with customers about account status, inquiries, pricing, availability, delivery options, and support requests
To send service-related emails, such as account approval, inquiry confirmation, quotation follow-up, invoice information, or delivery coordination
To improve our website, products, and customer experience
To prevent fraud, abuse, unauthorized access, and security incidents
To comply with legal, tax, accounting, and regulatory obligations
To send marketing or promotional communications where permitted by law or with your consent
Depending on the situation, we process personal data based on one or more of the following legal grounds:
Your consent
The need to take steps before entering into a business relationship or contract
The need to perform a contract where a transaction is agreed separately
Compliance with legal obligations
Our legitimate business interests, such as operating a secure B2B website, managing customer relationships, responding to business inquiries, and preventing fraud
Other grounds permitted under applicable data protection laws
Where consent is required, you may withdraw your consent at any time, unless otherwise provided by applicable law.
Access to certain product information, wholesale information, quotation request features, or business-only content may require B2B account registration and manual approval.
We may review the information you provide to determine whether your business qualifies for B2B access.
We reserve the right to approve, reject, suspend, or terminate B2B accounts in accordance with our business policies and applicable law.
When you submit a B2B quotation request or business inquiry through our website, we process the personal and business data necessary to review and respond to your request.
This may include:
Reviewing your business information
Checking product availability
Preparing commercial information
Preparing quotations
Communicating prices, delivery options, and business terms
Creating invoices outside the website where a transaction is agreed separately
Providing customer support
Handling follow-up questions, delivery coordination, returns, replacements, or warranty-related requests
Submitting a quotation request through the website does not automatically create a purchase order, sales contract, payment obligation, or confirmed delivery.
We do not currently provide direct online checkout or direct online payment through the website. Any invoice, payment, delivery, or sales arrangement is handled separately after internal review and written confirmation.
Our website may use cookies and similar technologies to:
Keep you logged in
Remember your preferences
Manage account and quotation request functions
Improve website performance
Analyze website traffic
Protect against fraud and abuse
Support marketing or advertising functions, where applicable
You can control or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Where required by law, we will request your consent before placing non-essential cookies.
Our website is built using WordPress and may use WooCommerce, B2BKing, and other plugins or service providers to operate our B2B registration, customer account, product information, inquiry, and quotation request features.
These systems may process personal data as necessary to provide website functionality, account management, business verification, inquiry management, and quotation request functionality.
Although WooCommerce or related tools may be used technically to manage product or inquiry workflows, our website does not currently provide direct online checkout, direct online payment, or automatic online sales contracts.
We may share personal data with trusted third parties where necessary for business, technical, legal, or operational purposes, including:
Website hosting providers
IT service providers
WordPress/WooCommerce plugin providers
B2B account and quotation request tool providers
Email and communication service providers
Accounting and invoicing providers
Banks or payment providers where a payment is arranged separately
Shipping and logistics companies where delivery is arranged separately
Legal, tax, or professional advisors
Government authorities, regulators, or law enforcement agencies where required by law
We do not sell personal data.
Some of our service providers may store or process data outside Vietnam. For example, website hosting, email, analytics, security, cloud, or plugin service providers may use servers in other countries.
Where personal data is transferred internationally, we take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection laws and with appropriate safeguards.
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
Managing your B2B account
Reviewing business access requests
Responding to quotation requests and business inquiries
Preparing quotations, invoices, and business documents
Providing customer support
Complying with tax, accounting, and legal requirements
Resolving disputes
Preventing fraud or abuse
Maintaining business records
When personal data is no longer required, we will delete, anonymize, or securely store it in accordance with applicable law.
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include:
Secure website connections
Access controls
Account authentication
Security monitoring
Backups
Plugin and system updates
Limited access to personal data by authorized personnel only
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
Be informed about how your personal data is processed
Access your personal data
Request correction of inaccurate or incomplete data
Withdraw consent
Request deletion of your personal data
Request restriction of processing
Object to certain processing activities
Request a copy of your personal data
Complain to a competent authority
Claim compensation where your rights are violated under applicable law
To exercise your rights, please contact us at:
Business-vn@wano-games.de
We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
We may send marketing communications about products, promotions, availability, wholesale offers, business updates, or brand information where permitted by law or with your consent.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Service-related messages, such as account approval notices, quotation follow-ups, invoice information, delivery coordination, or important account information, are not considered marketing communications and may still be sent where necessary.
Our website is intended for business customers and is not directed to children.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.
Our website may contain links to third-party websites, services, or social media pages.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of those third parties before providing any personal data.
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data processing practices.
The updated version will be posted on this page with a new “Last updated” date.
For questions about this Privacy Policy or how we process personal data, please contact:
WANO GAMES LIMITED LIABILITY COMPANY
Vietnamese name: CÔNG TY TNHH WANO GAMES
Abbreviated name: WANO GAMES LLC
Enterprise registration number / Tax code: 0319257190
Address: 104 Lê Văn Sỹ, Phường Phú Nhuận, Thành phố Hồ Chí Minh, Việt Nam
English address: 104 Le Van Sy, Phu Nhuan Ward, Ho Chi Minh City, Viet Nam
Telephone: 0911 196 977
Email: Business-vn@wano-games.de
Website: https://wanogames.com